What they say about Equant

“We are happy to take advantage of the 10-year partnership with Equant as this provider has intimate knowledge of our evolving needs and continues to provide us with global, customized and integrated communication services. Thanks to Equant’s global coverage and quality services, we can rely on a strong partner supporting our business needs. The excellent experience we had with Equant and the positive positioning of Equant by well-known independent analysts’ reports convinced us to continue and expand our partnership over the years.”

“This latest achievement in Cisco channel certification further underlines Equant’s commitment to delivering Cisco-based solutions to the multinational enterprise marketplace. We look forward to leveraging this multinational Gold certification status to drive new joint business which delivers incremental value to our joint customers, specifically in the areas such as Security, Intelligent Information Networks and Cisco’s latest developments in Unified Communications.”

“The significant achievements in the attributes support the consistent excellence throughout their broad network. It is not easy to achieve such a high level of excellence in attributes which require support throughout Equant’s expansive network. Achieving expertise in capabilities that support global reach reassures MDNS users that the entire path of their network will be well looked after.”

"To accomplish our goal, we chose to outsource all our IT services with the exception of ERP to Equant. We are very pleased with the approach that Equant took. This outsourcing relationship exemplifies the trust and confidence that Equant has earned with Getinge, and we look forward to a long and fruitful relationship. The transition of services will start in the next few weeks and will be completed in the autumn."

"In 2003 Landis+Gyr put its confidence in Equant as it was the telecom supplier that best fulfilled the requirements of our needs. With the new redesign of our communication solution, we confirm that Equant is able to fully adapt its solutions to the more complex environment we face."

"We took a close look at a number of providers, but Equant was able to offer us precisely what we needed. Moreover, we were also impressed by the fact that Equant acted not only as a mere network provider, but also demonstrated its experience in the field of Citrix-based applications in association with NIC Systemhaus. The Equant Professional Service team and NIC Systemhaus gave us their advice and support from the outset. We are considering expanding the cooperation with the companies in the future."

"As a leader in IP technology for many years, Equant's ability to achieve excellence in IP continues due to the focus on support of IP features and services throughout the purchase process. It is uncommon for a carrier to perform above customer expectations in so many attributes across such a wide range of attribute groups. Equant's ability to achieve high marks over multiple aspects of the IP business indicates remarkable consistency of service -- an important characteristic for customer to look for in a global communications carrier."

"As a truly global firm, we are committed to a seamless, secure and reliable global infrastructure that ensures our attorneys worldwide are always connected with their clients and guarantees their needs are well-served. Equant continues to provide us with a managed solution that meets our goals in a cost-effective manner around the world."

"Having a strategic vision and being able to execute on that vision is at the heart of Equant's customer promise. We are honored to be recognized in the Leaders quadrant in Gartner's 2005 Global Magic Quadrant for Network Service Providers. We believe Equant leads the market with what we call double edge-convergence: IP convergence plus IT/Telecom convergence. We bring real value to customers and help them improve the way they do business by supporting double edge-convergence with innovation."

"The IP VPN provided by Equant will help us lower the cost of maintaining and managing our global network. With over 23,000 employees worldwide, we need a secure, cost-effective IP-based network for easier communication between sites that will also meet the future needs of the company as described in the recently presented strategy Vision 2010: Building on Strengths. After reviewing other providers, we selected Equant for its track record, ease of migration and far-reaching network."

"With Business Everywhere we significantly reduce complexity and the administrative cost of managing multiple vendor relations around the world. Moreover, we will increase our operational efficiency through higher productivity of our mobile and home office workers."

"The significant dedication to customer satisfaction by Equant is reflected in the receipt of Telemark Gold Awards in key attributes such as Secure Data Transfer, General Helpdesk Provisioning, Geographical Reach End-to-End, 24-hour Transparent Maintenance, and Reaching Difficult Locations. It is not easy to achieve such a high level of excellence in attributes which require broad customer service support throughout the organization. Achieving expertise in far-reaching capabilities assures MDNS users that the most important things are taken care of and so the smaller issues will be expertly handled as well." "Consistency is something which can be very difficult to achieve. Equant's ability to achieve high marks over several years indicates remarkable sustainability in these turbulent times for the communications industry - definitely a characteristic which customers should appreciate."

"Raiffeisen International needed a network that would allow prioritization of business-critical applications while allowing member banks to securely communicate directly with one another and the regional data centers. Our existing network was a combination of satellite and leased lines from a variety of service providers that did not provide the performance we needed. We identified a customized MPLS-based IP VPN from Equant as the best solution."

"Manufacturing is the vertical that really distinguishes Equant. Over half of its vertical representation is concentrated in the global manufacturing market. Moreover, Equant's market presence is not limited to a narrow manufacturing sector or a few windfall accounts; it serves a broad spectrum of manufacturers from beverages and tobacco to pharmaceuticals and electronics." "The depth and breadth of Equant's penetration into the global manufacturing vertical not only distinguishes it from its competitors, it represents a shrewd strategic initiative." "Equant is a leading data and IP communications provider that serves the private sector with competitive offerings and an unsurpassed global presence."

"Equant's offering was superior in several high-importance areas to the Ministry. Out of the four qualified candidates, not one could match Equant's technical solution, global coverage or ability to provide local support in all locations, even to remote sites. With the implementation of the new, advanced global infrastructure we will also have a path for running data, voice and video applications over one single high-performance network. At the same time, it is a necessary step for developing and rolling out key global projects, such as a new document management system and a fingerprint authentication system to validate passports."

"We weren't looking for a network based on a single technology, but a network capable of combining a variety of different solutions. In addition, it had to be an adaptive solution that was both cost-efficient as well as flexible, while at the same time meeting current and future communications requirements. Equant convinced us with its adaptive IP VPN, its international team and its regional expertise."

"The facts from Telemark's study into customer satisfaction denote Equant as the global operator most fully satisfying multi-national enterprises in the growing market for IP VPN services. The dramatic improvements in Equant's satisfaction ratings on, for example, End to End Network Management and Installation on Schedule are indicative of Equant's total commitment to guarantee high levels of service continuity and availability."

"Equant is a formidable global operator. In pivotal group categories, Meeting Customer Requirements and Customer Support, Equant is perceived as the aggregate global leader for satisfying customers ahead of competitors. Coupled with the high standards Equant achieved in Network Security and Geographical Reach, where it gained the Telemark Gold Award for outstanding levels of customer satisfaction, Equant also distinguishes itself by the high proportion of excellent results."

"Equant was named a Multinational Gold Partner because of its strong track record in leveraging Cisco products and unique global capabilities. Equant consistently demonstrates capabilities in meeting the demanding needs of multinational customers in the Asia Pac region and globally."

"As a Cisco Gold Partner service provider, Equant has achieved impressive successes, selling more Cisco service provider equipment than any of our other partners in Russia. In particular, Equant has achieved much by introducing complex VoIP solutions. By the current commercial and technical parameters, we can count on a favorable and very close partnership with Equant in the future. This award says to Equant: thank you for your excellent figures!"

"Our relationship with Equant exemplifies our unified mission to work closely with our channel partners to deliver product and service excellence to our growing base of customers worldwide. Equant has a global reputation for offering quality products and services to the most demanding enterprise customers. Through this alliance, enterprises will be offered a comprehensive and valuable solution that incorporates Equant's global IP network and GoRemote's managed broadband network services."

"I am enthusiastic about this contract. The convergence of all business communications - voice, video or data - brings about huge benefits: greater ROI through reduced network and administration costs; improved productivity from both end-users and the IT department; and new, high value customer care and productivity applications. I am proud that France Telecom Group, with Equant, has been recognized for its capacity to answer on an international level and for its expertise in integration services."

"The Airbus contract with France Telecom and Equant is an excellent example of how customers can make a smooth migration to advanced IP-based business communications services from legacy telephony systems by building upon their investment in Cisco technology. The France Telecom team has the global expertise to help multinational organisations maximize their infrastructure investment and, by using Cisco's market-leading IP Communications solutions, they can demonstrate not only significant cost-savings but added value through increased productivity and efficiency over the long term for Airbus."

"As a result of our research before going into operation in the telecom field, we decided to work together with Equant that has implemented many successful projects in this field all around the world and has been providing service in Turkey for many years. The OYAK Telecom and Equant strategic partnership will take its place in the Turkish corporate data communications market as one of the strongest partnerships."

"With these new capabilities, Equant offers all the critical pieces to ensure customers make the most of their application investments. They can cover everything from design, planning and implementation, to reporting, monitoring, and troubleshooting. Equant's approach to Application SLA is unique."

"We wanted to know that we had provisioned enough bandwidth for all the French locations, or that we were not paying for much more than we actually needed. "Before we ran APA, we had an idea of about 90 percent of the applications on the network, but not how they were used or how they would work together. For example, before we set up prioritization, we thought that out of the Paris office, SAP would be using most of the bandwidth, but we found that it wasn't. Lotus Notes was using up to 80 percent of the available bandwidth and could be affecting how SAP was working."

"In 2003, STMicroelectronics migrated to a customized IP VPN solution from Equant in order to optimize costs while benefiting from state-of-the-art convergence capabilities. This year, we were looking to gain even more efficiencies by outsourcing our complete communications infrastructure. We wanted to reduce total cost of ownership by 15-20 percent and to be able to focus on our core business. As we have done in other areas, we looked for a single strategic provider to help us achieve these goals. Based on past experience, we chose Equant and are confident that we will gain the desired value while remaining on the leading edge technologically."

"Equant has one of the industry's strongest track records in supporting global corporations. Our spam and virus problem knew no borders, negatively impacting our business operations across the globe. We needed a solution that could seamlessly scale with the growth of the spam epidemic, and EMPS offered the protection we needed to fight back."

"Equant's breadth of knowledge has allowed us to consolidate the number of vendors we use and streamline our internal IT functions, so we could focus on our core business operations. By leveraging Equant's technology solutions and relevant communications expertise, Stride Rite has become a more efficient and collaborative organization, which has given us a distinct competitive advantage, and allowed us to better serve our customers."

"Equant's capabilities in China were another driver behind our decision to choose Equant as our global communications solutions provider. We knew that Equant could deliver the reliability and performance that we require to optimize our business operations in China."

"Equant's main strength is its more than 50 years' experience in supporting thousands of MNC customers with business locations in developing nations, as well as in large industrialized ones. Equant is best suited for firms with widely dispersed operations spanning four or more regions that are interested in single-sourcing or outsourcing the corporate WAN."

"The relationship with Equant is crucial to UMS' growth strategy by providing the hosted platform and communication infrastructure that enables us to expand our business internationally. With Equant's hosting solution, we will be able to deliver the population alert systems on a highly secure and reliable global platform, which is managed both globally and locally by Equant. We are experiencing an increasing need for public emergency response tools"

"Important for any service provider is an indicator of how perceived performances reflect the strength of the whole organisation. Telemark offers such a measure: It is the 'Overall Satisfaction' as derived from every response to every question, simply referred to at Telemark as the derived overall result. This indicator shows Equant is perceived as the strongest operator for satisfying international customers, based on Telemark's findings. These findings overall are consistent for Equant, both in the latest snapshot report, just published, and also in the moving annual assessment of cumulative data."

"Equant's consistently superior ability to provide excellent service in so many diverse locations has long been a key strength. Equant's dominance in this area is further demonstrated by its perceived 'Best in Class' status for International Performance, Geographical Reach End-to-End and End-to-End Network Management. With no less than nine 'Best in Class' performances as well as the greatest number of 'Excellent' attribute ratings in this report, Equant shows a dedication to exceptional performance in all aspects of global communications. From Fault Reporting to Helpdesk Support and Installation to Network Management, Equant does a great job for its customers."

"With its international reach and breadth of IP network experience and expertise, Equant has demonstrated that it can support our worldwide expansion. This relationship also alleviates our need for additional providers or partners. As Ampacet faces new business challenges beyond 2005, we are assured that Equant will be there every step of the way."

"This deal is first of all the result of the high degree of confidence in Equant we developed and reinforced during our past collaboration. Further, Equant was able to change the scope and perspective of the project and presented the most creative solution."

"With five classes of service to prioritize traffic and 'plug and play' capabilities for our offices, Equant's IP VPN solution is an application-enabler that has also simplified integration issues associated with a company of our size. Equant consultants helped us design the best solution for our specific needs, and a package of Professional Services will support us as we expand the capabilities and reach of our network."

"A solid communications base is essential to any business strategy, but, it is also one of our largest IT cost bases. As a business, we have to make every effort to ensure the best customer service at the lowest cost possible. We believe Equant to be the best placed global company to be able to provide all the services we need at the levels we require and appropriate cost.”

"Equant is seen as the most truly global operator with much to offer customers above the basic network infrastructure through its commitment to customer care and enhanced services. Our latest benchmark study shows that users think Equant is the best available global operator. Equant’s success in obtaining high levels of customer satisfaction across the board is formidable, particularly when examined in the industry context where user expectations are high and competition is fierce. Equant’s evolution to a world-class service organization, underpinned by high quality IP based solutions, appears to be driving up overall satisfaction levels.”

"Although we have already been working successfully for many years with Equant, we didn’t take the decision lightly . A careful market analysis, taking company issues into account and an attractive offer on the part of Equant have led us to continue working together with Equant."

"Our IT sourcing strategy is one approach aimed at increasing flexibility and efficiency; as such we maintain a selective sourcing model. Within this strategy, Equant has been selected as our provider for networking services in Europe. This selective sourcing, multi-vendor approach effectively balances risk management and the complexity of individual sourcing agreements. Besides, the initial scope of our telecoms and network suppliers was highly fragmented. With one main communications provider today, we have saved considerable time and money."

"The Allianz Group will obtain considerable advantages from the use of Equant's IP VPN, including an increase in efficiency through the optimization of its communications infrastructure, enhanced security and significant cost savings. The Equant Professional Services team has assisted us with help and advice from day one. Thanks to this team's commitment and its tremendous efforts, we are in a position to exploit all the benefits of a tailor-made IP VPN solution and thereby improve our service."

"Of all the key services provided by a communications company, network security and reliability are without doubt the most critical to the majority of multinational organizations. Therefore, it is a very significant achievement by Equant that its customers rated its network security offering as outstanding, because such a rating is a relatively rare accolade and represents an exceptional level of service."

"Carrefour has worked with Equant for many years now. Over that time, we have come to rely not only on Equant's secure and reliable global network, but also its highly skilled and responsive local support teams."

"A global, uniform networking solution brings us many advantages. By working with one global supplier, network management will be simplified enormously. This gives us a better view of how our network is performing on a local and global basis, while helping us to reduce overall costs."

"SGS will see the benefits of this migration through better end users satisfaction and effectiveness. After having analyzed the market through a formal RFP, SGS identified Equant as the preferred global messaging services provider. Their strong technical expertise combined with a very industrialized solution was key to convince SGS to outsource its Messaging infrastructure to Equant."

"We are very pleased with the consultative approach by Equant to finding the best solution for our needs and the efficient implementation of that solution in only three months. Equant IP Telephony is already helping our employees across Venezuela communicate more effectively and should contribute to lower costs and operating efficiencies over time."

"Equant IP Telephony has already helped us reduce our monthly calling costs, as well as our maintenance costs. In addition to designing and installing the solution, Equant manages it around the clock and provides maintenance services, freeing our IT staff to concentrate on our core business. High performance is guaranteed by strict service level agreements."

"When choosing Equant as our global telecom infrastructure outsourcing partner, Equant's converged IP voice solution was an important part of the equation. We are using Voice for IP VPN and LAN IP telephony, contact centers as well as fixed and mobile voice services from Equant in order to gain cost savings and efficiencies. Additionally, the voice quality for Equant Voice for IP VPN was judged by JTI as excellent."

"As IP voice begins to move from pilot phase to wide-scale production, enterprises will require the same level of service they've come to expect in a switched-voice world. Expectations will quickly go beyond toll bypass and focus on private network voice VPN services, such as corporate dialing plans, least cost routing or forced on-net. Equant led the industry with the first VoIP VPN service in February 2000, delivering extensive private network features in an IP world, along with end-to-end LAN IP telephony support. The results speak for themselves as over 130 multinational customers have embraced the service."

"We chose Equant as the best qualified partner to provide cost-effective solutions and in-country technical support as we expand into new markets and grow our business. As our relationship has developed, it is clear that Equant and Spencer Stuart share many of the same corporate values and strategies for success."

"Swiss Re will realize significant benefits from this migration, including performance improvement through communications infrastructure optimization, cost reductions, and further integration of new services. The migration project, led by an Equant Professional Services team, was a great success. Thanks to their commitment and outstanding efforts, we were able to complete this migration on time and without any impact on our business."

"The advantages of Equant's solution are above all economic. Equant ensures a uniform level and quality of services which will guarantee the same performance in both Europe and other parts of the world. In addition to its reliability and extensive nature we are also satisfied by the ongoing monitoring of components which might cause problems. Here again, Equant has high-grade skill to detect and proactively solve any issue we may have."

"The fully managed Equant IP VPN solution has clearly enhanced our capabilities to provide high-quality satellite communication services to our customers around the globe. Equant's unique ability to ensure quality of service in remote locations where we operate is crucial to our operation. We appreciate Equant's flexible, results-oriented approach, and we consider them an important services and technology partner."

"This deal is first of all, the result of the high degree of confidence in Equant developed and reinforced during our past collaboration and preliminary work on a joint assessment of the opportunities entailed in such a large outsourcing project. JTI will certainly benefit from Equant's outsourcing expertise both in terms of efficiency and cost savings, since Equant is now our single and only telecom provider across more than 240 sites in 47 countries."

"JTI has complete confidence in the Equant team, with unparalleled experience and know-how to tailor solutions that exactly meet our core business requirements."

"We chose Equant IP VPN because it optimized our bandwidth usage and offered MPLS technology that allowed the best possible performance for our mission-critical applications. Equant's global footprint, its local support in every region we operate, and its customer-focused approach in working with us to analyze and meet our specific requirements gave us great confidence in the success of our project."

"Equant's dedicated satellite access service, together with its global coverage and cost-effective IP VPN solution, were important factors in our decision to outsource our entire network to Equant. High-performance satellite access for our diplomatic missions in Africa and other remote areas is a key element of the customized communications solution we needed to do our work more effectively."

"STMicroelectronics will see the benefits of this migration through performance improvement thanks to the new topology, bandwidth management, cost reductions and moving to a new technology allowing further integration such as IP Telephony. This new contract was finalized as a result of a bid process during which Equant demonstrated very cost competitive positioning. Moreover, the excellent experience we had with Equant during our 40-site VoIP installation and the positive positioning of Equant by a well-known independent analyst company in a pre-contract benchmark report convinced us to move forward with the full IP VPN solution."

"Equant is uniquely placed to provide a one stop managed service solution on a global scale. Customers are delighted with total cost of ownership reductions of up to 20 percent. It's rewarding to work with world class partners to deliver these kind of tangible customer benefits."