Avaya

Equant is a Strategic Alliance Partner of Avaya.

About Avaya

Avaya is a global leader and provider of business communications software, systems and services focused entirely on serving the needs of businesses large to small.
Avaya is ranked #2 overall in worldwide Enterprise Telephony, #1 market position worldwide in IP Telephony, #1 worldwide in Contact Center technology, and #1 worldwide in Voice Messaging and Unified Messaging.
News and information are available at www.avaya.com

Overview of relationship with Equant

Equant and Avaya have created a global Alliance Partner relationship to jointly to sell and deliver IP Telephony and Contact Center services to MNCs worldwide in an effort to generate significant revenues and grow market share for both companies. Equant is leveraging Avaya's world-class technology and market leadership to create IP Telephony and IP Contact Center services and further expand the Equant Optimize Telephony Solution.

Benefits To Customers

Lower cost solution
Leverage existing IP VPN investment
Mitigate risk by using proven PS lifecycle methodology and Equant R&D service guidelines
Simplify operations by centralized management and reduce number of external suppliers
Trusted brands
Feature rich telephony and contact center applications
Simple, but robust architecture
Reliable, with ability to meet 99.999% availability SLA
Redundant, with no single points of failure
Easier to manage with centralized applications
Scalable architecture able to serve large and very small sites
Integration with legacy hardware and software for smooth migration vs. 'rip and replace'
Expertise in Contact Center and ability to integrate voice and applications
Cost effective