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Customer Care

Equant Customer Care

A select set of support services for your global business

When your business spans the world, you need a communications company that's right there with you. That's Equant. You have our pledge to provide high-quality support for all the services Equant offers.


Our customer care offers these valuable features:

  • Global Customer Service Centers on five continents, supporting you 24x7 in more than 30 languages.
  • Specialized expertise in the latest information and telecommunications technologies
  • Global experience -- our Customer Service Managers know how to serve the needs of multinational businesses like yours during the operational lifecycle
  • WebVision - our premier online global service management tool that gives you access to a variety of inventory, monitoring and reporting tools for your Equant services.

Take advantage of these features through the Equant Customer Select Program. Our program's modular approach lets you choose a value-added support solution to suit your business priorities and evolving IT needs.
Choose from:

Equant Project Management to roll out new projects successfully, globally.
Equant Service Management to enhance the operational efficiency of your network.
Equant Fault Management to maximize network uptime.









Major Service centers Virtual Tour (video)
Click here to download a virtual tour of our 3 Major Service Centers: Cairo, Delhi, Rio


  Global Support Local Care Interactive presentation
View this interactive Flash presentation to learn how Equant can be your single service provider delivering outstanding customer service reliably, worldwide

© Equant 2006