WebVision

Keeping you on top of your network

A secure, user-friendly Web-based service management tool that is part of Equant's strategic Customer Select Program, gives you anywhere, anytime access to vital data on your network's performance. It is your single interface for monitoring every core Equant voice, IP and data service, accessible via the public Internet or your Equant IP VPN or LAN Access.

Key elements

Use a standard Web browser on your own PC or laptop
See dynamic network views - refreshed every 60 seconds
Drill down to components you wish to view closely - making it easy to manage even the largest networks
Gain total visibility on a global basis - with full VPN supervision, including WAN access, LAN routers, network topology and device status
Track trouble tickets - staying fully informed, assuring service issues are resolved to your satisfaction
Create useful reports - so you can assess costs, performance and network usage
Get started quickly with easy Web-based user training

Competitive features

Access a wealth of information on your network, easily and cost effectively, with WebVision...Equant's all-in-one service management tool.

WebVision provides:

> Performance management

Offering key data about your IP solutions, such as: service level reports; mean time between failures (MTBF) and mean time to repair (MTTR) for all connections; traffic and error counters; round trip delay between two nodes; user access availability reports; and node failure logs

> Report management

Statistics help you assess costs, performance and network usage; monthly traffic volume reports in text and histogram format and order tracking reports; export data to create custom reports

> Fault management

See the latest alarms and access the last 100 alarms or those occurring over the past 30 days for a selected component

> Trouble ticket management

Place, update and perform queries on and monitor trouble tickets online

> Configuration and status

Instant access to directories on network addresses, Equant network sites and global voice services as well as to lists of service components

How Your Business Benefits

> Increased service availability

Online monitoring helps you assure high reliability worldwide. Online trouble ticket management enables you to resolve problems quickly

> Better decision-making

Use the latest information, as well as historical data, to accurately monitor the status, performance and configuration of your VPN, 24 hours a day

> Greater convenience

Simplify with one tool, rather than many, to manage your network and your videoconferences over IP VPN

> Cost savings

WebVision is a fully managed, Web-based application that works with a standard Web browser on your PC or laptop