Service Guides

This page contains Service Descriptions and Service Level Agreements (SLAs) for currently available Equant products.

Service Descriptions To learn more about Equant products and services please click on the following descriptions: Equant Internet Direct Equant LAN Access Equant GPRS Access Equant IP VPN Equant Strong Authentication Service Equant Audio Conferencing Service Equant WebVision Equant Internet Dial Equant Private Dial Equant Internet VPN Equant Small Office Solution Equant Operation Support Service Equant Voice VPN Equant Frame Relay Equant Cache Management Forward Proxy Service Equant Cache Management Reverse Proxy Service Equant Fault Management Equant Managed Microsoft® Exchange Messaging Service Equant Secure Gateway Service Equant Consulting, Project Management and Deployment Equant Service Management

Service Level Agreements (SLAs) These SLAs describe the Service Levels applicable to the following Equant Services.

Equant Internet Direct (for service with Equant managed routers) Equant Internet Direct (for service without Equant unmanaged routers) Equant LAN Access Equant IP VPN Equant Internet Dial Equant Private Dial Equant Internet VPN Equant Operation Support Service Equant Consulting, Project Management and Deployment Equant Frame Relay Service Equant Managed Microsoft® Exchange Messaging Service